The privacy policy explains the types of personal data we collect from you when using our services and how we use that data. Personal data collected by Mad Riddle Escape Room will not be forwarded, sold, or made available to third parties for marketing purposes without the owner’s consent. In order to provide the desired service or transaction to data subjects, it may be necessary to forward personal data information to other companies, service providers, or third parties, but only for the purpose of providing the requested service/transaction. Mad Riddle Escape Room ensures that their service providers always act in accordance with the applicable laws regarding personal data protection and pay special attention to the confidentiality of that data. Mad Riddle Escape Room guarantees that personal data will be kept for as long as necessary to fulfill the purpose for which it was collected and in accordance with applicable laws and regulations.
A. COOKIES
We collect information and potentially personal data about website visitors using cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) and that enable the website’s operating files to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process items in the cart. We also use them to help us understand preferences based on previous or current site activity, which enables us to provide you with improved service. We also use cookies to help us compile aggregate data about site traffic and interaction so that we can offer better tools and a better website experience in the future.
We use cookies to:
1. help us remember and process items in the cart,
2. understand and save user preferences for future visits,
3. track advertisements
4. compile aggregate data about site traffic and site interactions to offer better user experiences and tools in the future. We may also use trusted third-party services to track this information on our behalf.
You have the option to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies in your browser settings (e.g., Internet Explorer). Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies settings. If you disable cookies, some features will be disabled, which may affect your site experience, but you will still be able to make reservations.
B. INTERACTIONS
We may collect other data you submit through our social media and other forms of communication. For example, we may collect personal data when you leave a review or participate in a survey, contest, or promotion.
C. RESERVATION DATA
We collect your data when you make a reservation, fill out a form, or enter information on our site. Types of data: Email address, first and last name, phone number, reservation date and time, payment method. In case of reservation, certain personal data is processed by Marketing Strategija, which manages the website on its server. Although they do not have access to your data, it is stored on their platform. Basis and purpose: Data processing is based on your consent. We collect and process this data solely for the purpose of providing our services.
D. PHOTOS
We photograph players after the game and post the photos on social media and send them to players via email. If you do not want your team to be photographed or the photos to be posted on social media, please inform the Game Master.
Mad Riddle Escape Room recognizes and respects the rights of data subjects: i) to consent, ii) to be informed, iii) to access their data, iv) to modify data, v) to transfer data in accordance with applicable laws and regulations. Under certain circumstances, you may request that the data we hold about you be deleted, provided to another organization, corrected if inaccurate or incomplete, or you may request a copy of the personal data we hold about you. Please contact us at info@madriddle.com and we will anonymize all your personal data. However, please note that in certain cases, legal obligations will prevent us from deleting your personal data.
Contact us:
If you have any questions regarding the privacy policy, you can contact us.
Mad Riddle Escape Room
Kralja Tomislava 1, 51500 Krk